SmarterTrack is a Business::Helpdesk & Remote PC software developed by SmarterTools, Inc. After our trial and test, the software was found to be official, secure and free. Here is the official description for SmarterTrack: SmarterTrack 4.x is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency.
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SmarterTrack 4.x is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency. you can
download SmarterTrack 4.0 free now.