IT Service Management Toolkit (Single User, CD-ROM) now FREE. Download newest version 2.1

IT Service Management Toolkit (Single User, CD-ROM) 2.1

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  $ 129.00 License: Shareware

IT Service Management Toolkit (Single User, CD-ROM) is a Business::Applications software developed by ProcessWorx LLC. After our trial and test, the software was found to be official, secure and free. Here is the official description for IT Service Management Toolkit (Single User, CD-ROM):

IT Service Management (ITSM) Toolkit

 

This comprehensive IT Service Management toolkit provides a baseline set of proven, tactical deliverables for IT professionals. The toolkit includes essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization.

t Service Level Agreement (SLA) template

t Operational Level Agreement (OLA) template

t IT Service Catalog template

t IT Service Narrative template

t ITSM Service Delivery & Support Process overviews

t Integrated Service Management Framework

t ITIL Process Charter template

t Process Maturity Advanced Self Assessment workbook

t Roles & Responsibilities (ARCI) template

All templates include specific examples and guidelines for accelerated deployment. Specific guidance for implementation includes base-level service and pricing examples for IT products, process roles and responsibilities within an IT organization, IT process goals and objectives, process improvement milestones, customer and service provider requirements, IT service measurement examples, benefit and risk considerations and more.



..
IT Service Management (ITSM) Toolkit

 

This comprehensive IT Service Management toolkit provides a baseline set of proven, tactical deliverables for IT professionals. The toolkit includes essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization.

t Service Level Agreement (SLA) template

t Operational Level Agreement (OLA) template

t IT Service Catalog template

t IT Service Narrative template

t ITSM Service Delivery & Support Process overviews

t Integrated Service Management Framework

t ITIL Process Charter template

t Process Maturity Advanced Self Assessment workbook

t Roles & Responsibilities (ARCI) template

All templates include specific examples and guidelines for accelerated deployment. Specific guidance for implementation includes base-level service and pricing examples for IT products, process roles and responsibilities within an IT organization, IT process goals and objectives, process improvement milestones, customer and service provider requirements, IT service measurement examples, benefit and risk considerations and more.

you can download IT Service Management Toolkit (Single User, CD-ROM) 2.1 free now.


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Platforms: Windows 3.1x,Win95,Other systems,WinNT,Windows 2000,WinXP,Win98,WinME,Windows Server 2003,XP Tablet PC,Windows XP x64
Publisher: About ProcessWorx LLC | ProcessWorx LLC titles | Visit ProcessWorx LLC
Downloads: 0 last month, 2 total
Last updated: More than a year ago ()
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